Privacy Policy
At UrbanCycle, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and how we safeguard it.
Information Collection
We collect personal information from you when you book a rental with us, contact us through our website or customer service channels, or sign up for our newsletter. This information may include your name, email address, phone number, and payment information.
Use of Information
We use the information we collect to process your rental bookings, improve our services, and communicate with you about our latest promotions and offers. We may also use your information for internal record keeping and to comply with legal requirements.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with our trusted partners who assist us in providing our services, such as payment processors and vehicle maintenance providers. We only share the minimum amount of information necessary for them to perform their services and they are bound by strict confidentiality agreements.
Data Security
We take the security of your personal information seriously and have implemented industry-standard security measures to protect it from unauthorized access, use, or disclosure. This includes using secure servers and encryption technology to safeguard your information.
Third-Party Links
Our website may contain links to third-party websites. These links are provided for your convenience and do not imply endorsement or approval of their content. We are not responsible for the privacy practices or content of these websites and encourage you to review their privacy policies before providing any personal information.
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and we encourage you to review it periodically. Your continued use of our services after any changes to this policy will constitute your acceptance of those changes.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at welcome@urbancyclehot.com or +65 6730 3395. You can also reach us by mail at 581 Orchard Road voco, Level 24 Orchard, Singapore 238883.
Thank you for choosing UrbanCycle as your preferred bike rental service. We are committed to providing you with a safe and enjoyable experience while protecting your privacy. Book with us now and discover the convenience and eco-friendliness of UrbanCycle.